Privacy Policy

Last Updated: 12/12/2025

At Q3Mart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and account details if you register.
  • Transaction Data: Order history, payment-related data (we do not store full payment card details unless you choose a saved payment method through a secure provider).
  • Usage Data: IP address, device information, browser type, pages visited, and time spent on the site.
  • Cookies & Tracking: Cookies, web beacons, and similar technologies to personalise and improve your experience.

2. How We Use Your Information

  • To process and fulfil your orders and provide customer support.
  • To communicate updates, promotions, and important notices.
  • To improve, personalise, and analyse our services and website performance.
  • To prevent fraud, ensure security, and comply with legal obligations.

3. Cookies & Tracking Technologies

We use cookies and similar tools to recognise returning users, remember preferences, and collect analytics. You can disable cookies in your browser settings, but some features may not function correctly if cookies are blocked.

4. Sharing & Disclosure

We may share your information with:

  • Service providers who help operate our website (payment processors, hosting providers, delivery partners).
  • Law enforcement or regulators when required by law or to protect our rights.
  • Affiliated companies or business partners, only as necessary to provide services.

We do not sell personal data to third-party advertisers.

5. Data Security

We implement reasonable technical and organisational measures to protect your information. While we strive to use commercially acceptable means to safeguard your data, no method of transmission or storage is 100% secure.

6. Your Rights

You may request:

  • Access to the personal data we hold about you.
  • Correction of inaccurate or incomplete information.
  • Deletion of your personal data where permitted by law.
  • Opt-out of marketing communications.

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing personal information.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such information, contact us to have it removed.

9. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us:

Address: G3, G4, G5 Ranoli Plaza, Maharana Pratap Marg, Rangoli Plaza Road, Shree Ram Nagar – A, Panchyawala, Jaipur, Rajasthan 302034
Phone: 072299 12222